TRAVEL & HOSPITALITY
Safeguard Your Website, Mobile Application, and APIs
Protect against ATO attacks, scraping, fraudulent account creation, post-login abuse, and bot-driven transactions while simplifying PCI DSS compliance.
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OVERVIEW
Your customers’ journey starts long before they ever leave their house. As visitors navigate through your web-based and mobile applications, cybercriminals threaten to take over their accounts, steal PII and loyalty points, and make fraudulent purchases.
BENEFITS
Protect Against Digital Fraud and Abuse
HUMAN ensures that your web and mobile applications are safeguarded from bot attacks, client-side threats, and account abuse while maintaining a seamless user experience.
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Prevent Loyalty Points Fraud
Block malicious actions during login and post-login to prevent unauthorized access to accounts and misuse of stored credit cards, loyalty points, or airline miles.
Enhance Look-to-Book Ratio and Site Performance
Stop price scraping, login attempts, and bot traffic that disrupt the look-to-book ratio, degrade performance, and harm user experience.
Streamline Data Privacy and Compliance
Simplify adherence to PCI DSS regulations 6.4.3 and 11.6.1, and enable safe usage of browser scripts without exposing risks.
SOLUTIONS
Shield Your Customers’ Journey from Threats
HUMAN defends your travel and hospitality platforms from fraud and abuse, offering tailored solutions for the specific challenges you encounter.
Prevent Account Takeover
Customers often store valuable assets like loyalty points, airline miles, and credit card details within their accounts, making them highly attractive to fraudsters. HUMAN blocks automated credential stuffing and account takeover attempts, ensuring that accounts remain under your customers’ control.
Account Takeover Defense
Stop Price and Product Scraping
Fraudsters use bots to scrape travel and hospitality websites, undermining your pricing strategy and reselling products for profit, which negatively impacts your competitiveness and look-to-book ratio. HUMAN protects against price and product scraping, allowing brands to maintain their competitive advantage.
Scraping Defense
Prevent Account Fraud and Abuse
Once cybercriminals access an account, they can use stored credit card details, loyalty points, or airline miles to make fraudulent transactions. HUMAN identifies suspicious post-login behavior within accounts, allowing for swift remediation of compromised accounts before any transactions occur.
Compromised Account Defense
Comply with PCI DSS 6.4.3 & 11.6.1
Online retailers processing payments must adhere to PCI DSS standards for payment page browser scripts (6.4.3 and 11.6.1). HUMAN simplifies compliance by automatically identifying client-side scripts, streamlining the authorization and justification process, ensuring script integrity, and providing alerts for header changes.
PCI DSS Compliance
Improve Look-to-Book Ratio
Malicious or non-malicious bot activity reduces look-to-book ratios, which in turn can raise GDS booking fees. This unwanted traffic strains your bandwidth and slows down website performance. HUMAN blocks these bots to enhance conversions while saving on infrastructure and GDS costs.
Data Contamination Defense
Mitigate Magecart Attack Risks
Cybercriminals inject malicious code into the client-side supply chain of websites to capture payment details from checkout forms. HUMAN helps reduce the likelihood of Magecart attacks by continuously monitoring client-side scripts during user sessions and proactively managing access to sensitive form fields.
Client-Side Defense
Prevent Fraudulent Transactions
Fraudsters use bots to test stolen credit card details by making small purchases on hospitality websites. Bots are also employed to hoard travel tickets for resale. HUMAN blocks carding, scalping, and inventory hoarding bots to safeguard transactions.
Transaction Abuse Defense
What Our Customers Say
Companies in the travel and hospitality industry trust HUMAN to provide robust protection against fraud and security threats.
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Resources from HUMAN
Explore threats and protection in the travel and hospitality sector
Reports
2023 Enterprise Bot Fraud Benchmark Report
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Webinars
PCI DSS 4.0: The Final Countdown with the PCI Dream Team
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Webinars
Why Account Security Doesn’t Stop at Login
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